Mark Hefter is dedicated to his clients and to their cases, many of which come to us under traumatic and upsetting circumstances. Mark’s focus is always on the well being, rights, and fair treatment of clients. The following are just a few testimonials from recent clients.
We met Mark shortly after a drunk driver killed our 22-year-old son. Mark compassionately, wisely and carefully walked us through the extremely hard process of working our case. We watched Mark and his colleague work diligently for 1.5 years to assure that they presented a thorough case. We were thankful that Mark had the background, expertise, tenacity and sensitivity to represent us with clarity and honesty.
– D.C., Austin, TX
I want you to know how much I appreciate everything you did for us in our time of need. You were honest, kind, and respectable in everything that was said and done. Our family really appreciated the wonderful job you did on the presentation at the mediation; you worked very hard to get us a settlement we could live with. You took the time to make me feel like I was someone special, and not just a client. My sons and I are very pleased with you, and if I ever need a lawyer again, I will call on you.
— B.W., Austin, TX
During our entire, lengthy legal process – from initial consultation to settlement – Mark guided us through the rocks and boulders of the law. His professionalism was unquestionable; his manner was gentle and guileless. He was knowledgeable, realistic, accessible, and empathetic with us, and we hold him in the highest esteem. He made an ordeal much less of one, and we were grateful to have him on our side.
– W.D. & K.D., Austin, TX
When my husband lost his mother in a nursing home, you fought on our behalf and proved that she should not have died. When I was involved in a wreck recently, you handled my case with compassion and commitment. We appreciate your attention to detail and your willingness to listen to our family’s needs. We couldn’t have asked for more, and we are extremely grateful. Thank you for being there for us when we needed you.
— B.L., Copperas Cove, TX
After being injured in an accident caused by an uninsured driver, I was shocked by the slow response from my insurance company. I later learned that I was considered a third-party claimant – and that I’d have to sue my own insurance company to obtain settlement. It took only a short meeting with you to realize your level of expertise would easily match my expectations. You kept me informed of the progress with my claim, and you were fair in the billing of your time. And your estimate of the time required to conclude the case and receive settlement was very accurate. But, most importantly, any time I called you, you were always sure to return my call the same day if you weren’t immediately available! Because of that, I was able to concentrate on recovering from my injuries. You have my highest recommendations.
– R.F., Austin, TX
Thank you for your assistance in my daughter’s wrongful death suit. I was very pleased with the outcome and the way you all made sure everything would be taken care of for the girls and myself. I would also like to thank you for taking on my daughter’s auto accident case for her. Even though she was pretty shaken up, she knew that she had the best representation in her corner. We appreciate your knowledge and experience and we know that anytime we might have a problem with personal injury, we will have the best representation there is.
– K.D., Austin, TX
Mark Hefter is an excellent caring attorney. He is very knowledgeable, thorough and meticulous. Mark helped me after I was very seriously injured after a motorcycle accident. He was dedicated and sensitive to our needs, and kept us informed through every step. After the whole ordeal and a very good settlement, Mark was also very helpful and informative about the financial aspect. My family and I in turn have made a friend in Mark and know that – God forbid – if we are in need of an injury attorney in the future, Mark is definitely our man.
– C.C., Austin, TX
Mark Hefter’s outstanding reputation and a referral from a family at our church led us to contact him about an insurance claim. Our 16-year-old daughter was involved in a car accident as a passenger while returning home from school. Mr. Hefter’s unassuming and kindly manner, coupled with his clarity and expertise in explaining our various options convinced us to engage his services. This proved to be an excellent decision, and Mr. Hefter quickly secured the full amount from the insurance company. If we had settled independently with the insurance company, we would have not known about these funds. Mark also prepared us well to understand our options and the likely outcome of each.
We were very happy with the settlement that Mr. Hefter was able to negotiate for our daughter in the mediation process, and the huge reduction in the hospital costs as well. Mark’s skills in the mediation process were nothing less than artful. The entire process was simple, streamlined, and required little effort on our part. It was clear that Mark cared about the well being of our daughter, and our family, and he diligently applied his remarkable talents as a lawyer to secure a favorable settlement. We have a great deal of respect and admiration for Mr. Hefter, and recommend him without hesitation.
– E.B., Austin, TX
Mark Hefter is an invaluable resource for any attorney involved in a personal injury litigation or in making a claim against an insurance company. He is helpful, kind, courteous, and always willing to lend a hand to help a fellow attorney. He is very practiced at the art of skillful and effective negotiation when negotiation is necessary and is a zealous advocate for his clients in litigation and trial when negotiations break down.
Our firm has consulted Mark on many cases and Mark is always helpful and willing to assist in whatever capacity he can. On a few occasions, Mark has joined our team and has been a tremendous asset to our client in obtaining a successful conclusion of the case.
Our clients that have been represented by Mark Hefter would unquestionably refer him to any family member or friend. Mark is not only a zealous advocate for his client, but also a compassionate friend and trusted confidant.
– Trey Brown, Mock and Brown Attorney-At-Law, Burnet, TX